Data protection
At EXTREMADURA AVANTE LOGÍSTICA, S.A. and EXTREMADURA AVANTE, S.L.U. (hereinafter, ‘the Company’), we are committed to protecting your personal data and we guarantee compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation or ‘GDPR’), as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).
Through this policy, we inform you of how we process and protect the personal data you provide to us through the various means available on our website.
1. data controller
The data controller is:
EXTREMADURA AVANTE LOGÍSTICA, S.A. and EXTREMADURA AVANTE, S.L.U.
Registered office: Extremadura.
Email address: info@extremaduraavantelogistica.es.
2. Data we collect
We collect and process the following types of personal data:
Identification data: name, surname, ID number, email address, telephone number, postal address.
Browsing data: IP address, browser type, geographical location, time spent on the website, pages visited and other data collected through cookies (see our Cookie Policy for more information).
3. Purposes of processing
The personal data collected will be processed for the following purposes:
Provision of services: to manage requests for logistical and commercial services.
Customer service: To respond to your questions, complaints or requests made via the contact forms.
Compliance with legal obligations: To comply with applicable regulations, including tax and administrative regulations.
Website improvement: To analyse web traffic and improve the quality of the services offered.
4. Legal basis for data processing
The legal basis for processing your personal data varies depending on the purpose:
Performance of a contract: In cases where you request our services.
Compliance with legal obligations: When it is necessary to comply with current legislation.
Consent of the data subject: In cases where you request information or accept the installation of cookies.
Legitimate interest: To improve the user experience and the security of the website.
5. Communication of data to third parties
We do not share your personal data with third parties unless this is necessary for the fulfilment of our contractual obligations or is required by law. In such cases, we guarantee that any third party accessing your data will be subject to the same confidentiality and security obligations.
6. Data retention period
Personal data will be kept for the time necessary to fulfil the purpose for which it was collected and for as long as the user does not withdraw their consent. After that, the data will be blocked for as long as necessary to fulfil our legal obligations.
7. Rights of the data subject
The user has the right to:
Access their personal data.
Rectify inaccurate or incomplete data.
Request the deletion of their data when it is no longer necessary for the purposes for which it was collected.
Object to the processing of your data.
Request the restriction of the processing of your data.
Request the portability of your data to another data controller.
You can exercise these rights by sending a request to info@extremaduraavantelogistica.es or to the postal address indicated, enclosing a copy of your identification document.
8. Security measures
The Company adopts the necessary technical and organisational security measures to guarantee the protection of the personal data it processes, preventing its alteration, loss, processing or unauthorised access.
9. Changes to the Data Protection Policy
We reserve the right to modify this Data Protection Policy to adapt it to new legislation or case law. We will notify you of any relevant changes via the website or other appropriate means.
Date last updated: 3 October 2024.
If you have any questions about this Data Protection Policy, you can contact us at info@extremaduraavantelogistica.es.