Privacy policy
At EXTREMADURA AVANTE LOGÍSTICA, S.A. and EXTREMADURA AVANTE, S.L.U. (hereinafter, ‘the Company’) we are committed to protecting your privacy and complying with current data protection regulations, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (RGPD), and Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
Through this policy, we inform you of how we collect, use and protect the personal data you provide to us through our website.
1. Data controller
The party responsible for processing personal data is EXTREMADURA AVANTE LOGÍSTICA, S.A. and EXTREMADURA AVANTE, S.L.U., with registered offices in Extremadura. You can contact us via the following e-mail address: info@extremaduraavantelogistica.es.
2. Data we collect
We may collect and process the following personal data when you interact with our website:
Identification data: name, surname, ID number, email address, telephone number, etc.
Browsing data: IP address, browser type, pages visited, time spent on the website, etc.
Data provided through forms: when filling in contact forms or requesting services, we may ask you for additional data related to your request or query.
3. Purposes of processing
Your personal data will be processed for the following purposes:
Attention to requests: To manage and respond to queries, requests or complaints that you send us through the contact forms on the website.
Provision of services: To facilitate the services you request from the Company, whether they are logistical, commercial or any other service offered.
Improving the user experience: To analyse browsing on the website in order to improve the quality and relevance of the content.
Compliance with legal obligations: If necessary, we will process your data to comply with the legal obligations that apply to us.
4. Legal basis for processing
The legal basis for processing your personal data depends on the purpose for which it is collected:
Execution of a contract: To manage and provide you with the services requested.
Consent: When you contact us through forms or accept the installation of unnecessary cookies.
Legitimate interest: To improve the user experience and the security of the website.
Compliance with a legal obligation: To comply with applicable regulations.
5. Data recipients
We will not disclose your personal data to third parties, unless it is necessary for the provision of the requested services or is required by law. In some cases, we may share data with technology service providers, such as hosting companies or web traffic analysis, always guaranteeing maximum confidentiality and security.
6. Retention of data
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Once that purpose has been fulfilled, we will keep your data blocked in order to comply with the legal obligations that may arise from the processing.
7. User rights
You have the right to access, rectify, delete and oppose the processing of your data, as well as to request the limitation of the processing and the portability of your data. You can exercise these rights by sending a request to [contact email] or by writing to our postal address.
In addition, if you consider that we have infringed your data protection rights, you can file a complaint with the Spanish Data Protection Agency (AEPD).
8. Data security
The Company is committed to ensuring the security and confidentiality of your personal data. To this end, we have implemented the necessary technical and organisational measures to prevent the loss, misuse, unauthorised access or disclosure of the data.
9. Updating the Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will inform you of any relevant changes by posting a notice on the website. We encourage you to periodically review this page to stay informed about how we are protecting your information.
Date last updated: 3 October 2024.